8e885 Privacy Policy
How your personal information is collected, stored, and protected — 8e885's full privacy policy is described in detail here.
Introduction and Scope
This privacy policy has been prepared and implemented by the organization operating the 8e885 platform (https://8e885.cam). When you visit our website, create an account, play games, or participate in betting activities, you agree to the terms described in this policy.
8e885 believes that your privacy is a fundamental right. We collect your information solely for the purpose of improving the platform's services, and it is never sold to third parties. This policy clearly states what information is collected, why it is collected, how long it is retained, and what rights you have.
This policy applies to all 8e885 services, the mobile version, and all associated digital channels. It is recommended to review it regularly.
1. Data Collection — What Information Is Collected
8e885 collects your information in various ways. The details are described below:
1.1 Registration and Account Information
When you create an account at 8e885, we collect the following information:
- Full name (as per national identity card)
- Mobile number (Bangladeshi number)
- Email address
- Date of birth (for age verification, 21 years or older)
- Password (stored in encrypted form)
1.2 Identity Verification (KYC) Information
Identity verification is mandatory for secure payments and withdrawals. The following documents may be required for this purpose:
- National Identity Card (NID) — photos of both sides
- Passport or driving licence (as an alternative)
- A recent selfie with face visible
- Proof of address (utility bill or bank statement)
1.3 Financial Information
The following information is collected when processing deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Transaction history and amounts
- Visa or Mastercard details (where applicable, via a secure gateway)
1.4 Automatically Collected Information
Some technical information is collected automatically while you browse 8e885:
- IP address and geographic location (at country level)
- Device type, operating system, and browser information
- Cookies and session data
- Page views, click patterns, and time spent on the site
- Referral source (where you came from before visiting the site)
2. Purpose of Data Use
8e885 uses your information only for legitimate and necessary purposes. The main reasons for using your information are as follows:
2.1 Service Delivery and Operations
- Creating, verifying, and maintaining your account
- Processing deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳1,000)
- Providing bonuses and promotions (such as a 150% first deposit bonus)
- Managing the loyalty program and calculating cashback
- Ensuring 24/7 live chat support in Bengali
2.2 Security and Fraud Prevention
- Detecting unauthorized access to accounts
- Preventing money laundering and fraud
- Age verification (services for users aged 21 and above only)
- Detecting and preventing multiple accounts
2.3 Improvement and Personalization
- Recommending games based on your preferences
- Improving platform performance
- Sending relevant promotions and offers (subject to consent)
- Analyzing user experience
2.4 Legal Obligations
- Providing information in response to lawful requests from authorities
- Resolving legal disputes
- Reporting to regulatory bodies
3. Cookies and Tracking Technologies
8e885 uses cookies and similar technologies to improve your experience and ensure the proper functioning of the platform.
3.1 Essential Cookies
The website cannot function properly without these cookies. They remember your login state, ensure security, and manage your session. This category of cookies cannot be disabled.
3.2 Analytics Cookies
These cookies tell us how users are using the site — which pages they spend more time on, which sections are popular, and so on. This information is completely anonymous and helps us improve our services.
3.3 Preference Cookies
These cookies remember your preferences — such as language settings and display preferences. These cookies can be managed from your browser settings.
You can delete or block cookies at any time from your browser settings. However, some features of the site may not work properly as a result.
4. Data Sharing and Third Parties
8e885 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Payment Service Providers
Necessary financial information is shared with payment processors such as bKash, Nagad, Rocket, and Upay to complete deposit and withdrawal processes. These organizations manage information in accordance with their own privacy policies.
4.2 Technology and Service Partners
8e885 has some trusted technology partners who assist in operating the platform. These include:
- Server hosting and cloud service providers
- Game software providers (for gameplay data only)
- Security and fraud detection services
- KYC verification services
All of these partners operate under strict confidentiality agreements and may not use your information for any other purpose.
4.3 Legal Obligations
Information may be disclosed as part of a court order, a lawful request from a regulatory body, or a legal process. In each such case, we seek legal advice and provide only the minimum information necessary.
4.4 Business Transfers
In the event of any future business merger or acquisition, you will be notified before your information is transferred, and the protections of this privacy policy will continue to apply.
5. Data Retention and Security
5.1 Retention Period
How long your information is kept depends on the type and purpose of the data:
- Account information — at least 5 years after the account is closed
- Financial transaction records — 7 years as required by law
- KYC documents — as required by law
- Log files and technical data — up to 12 months
- Marketing preferences — until consent is withdrawn
5.2 Security Measures
8e885 uses industry-leading security technology to protect your information:
- SSL/TLS encryption — all data transmissions are secured
- AES-256 encryption — for stored sensitive information
- Two-factor authentication (2FA) option
- Regular security audits and penetration testing
- Firewall and intrusion detection systems
- Data stored in secure data centers
No transmission over the internet is completely secure. However, we ensure the highest level of technical protection. Never share your password with anyone and log out after use.
6. Your Rights and Controls
As a user of 8e885, you have the following rights over your own information:
6.1 Right of Access
You can find out at any time what information we hold about you. A complete data report can be obtained through a single request. We will respond within 30 business days of receiving the request.
6.2 Right to Rectification
If any of your information is incorrect or outdated, you can request that it be corrected. Many details can be updated directly from your account settings. Support from the support team may be needed to change sensitive information.
6.3 Right to Erasure
In certain circumstances you can request that your information be deleted. However, information retained under legal obligations (such as financial records) may not be possible to delete.
6.4 Right to Restrict Processing
You can choose to limit the use of your information for specific purposes — such as stopping marketing communications.
6.5 Right to Data Portability
You can request that your own information be exported in a readable format (CSV or JSON).
6.6 Right to Withdraw Consent
If you have previously given consent to marketing communications, you can withdraw it at any time. Withdrawing consent will not affect the delivery of core services.
To exercise any of the above rights, contact us by email: [email protected] — we will respond within a maximum of 30 business days.
7. Protection of Minors
8e885 strictly prohibits providing services to anyone under the age of 21. This platform is for those aged 21 and above only.
We do not knowingly collect any information from minors. Age is verified at the time of registration, and age is confirmed through the national identity card during the KYC process.
If we have any information that was accidentally collected from a minor, that information will be deleted immediately and the associated account will be closed.
Request to parents: If you believe your child has registered on this platform, please contact us immediately at [email protected].
8. Third-Party Links and Services
Game provider software operates on the 8e885 platform. These games run within 8e885's secure environment. Game providers cannot directly access your personal identification information, however gameplay statistics (such as bet amounts and results) are processed through their systems.
For payment gateways, when you transact through bKash or Nagad, you are required to follow that service's own privacy policy. 8e885 is not responsible for the privacy practices of these third parties.
9. Responsible Gaming and Data Use
8e885 is firmly committed to responsible gaming. To this end, we monitor your gaming behavior:
- To detect unusual betting patterns
- To enforce self-set limits (deposit limits, session limits)
- To honor requests for voluntary breaks or account closure
- To identify potentially problematic gaming and provide support
This monitoring data is used solely for the benefit of the user and is not shared with any third party. To learn more, visit our Responsible Gaming page.
10. Policy Changes and Updates
8e885 may update this privacy policy from time to time. In the event of changes:
- The "Last Updated" date at the top of the page will be changed
- For significant changes, registered email addresses will be notified
- Continued use of the platform after changes will be considered acceptance of the new policy
You are advised to visit this page regularly.
11. Contact Us
If you have any questions or concerns about this privacy policy, or if you have any requests regarding your information, please contact us:
Privacy Contact
Our 24/7 support team is always ready for any questions.
Or use 24/7 live chat in Bengali